At Woodrose Counseling, the privacy and security of our clients’ personal information is of utmost importance. This privacy policy outlines the types of personal information we collect, how we use and protect that information, and the options clients have with respect to their information.

Collection of Personal Information

We collect personal information such as name, email address, phone number, and relevant medical and mental health history during the intake process. This information is collected for the purpose of providing psychotherapy services, ensuring appropriate and safe care, and maintaining accurate records.

Use of Personal Information

Client information is used solely for the purpose of providing psychotherapy services, maintaining accurate records, and ensuring appropriate and safe care. Personal information is not used for marketing or advertising purposes without explicit consent.

Protection of Personal Information

We take the protection of our clients’ personal information seriously. All personal information is kept confidential and secure, and is accessible only to authorized staff. We use physical, technical, and administrative safeguards to protect client information from unauthorized access, theft, or loss.

Disclosure of Personal Information

Client information is only disclosed to third parties under the following circumstances:

1. With the client’s written consent.
2. As required by law, including compliance with court orders, subpoenas, or other legal processes.
3. In the event of a medical emergency where the client’s health and safety are at risk.

Clients’ Rights to Their Personal Information

Clients have the right to access their personal information and request corrections, updates, or deletions. Clients may also choose to limit the collection, use, and disclosure of their personal information, although this may limit the services we can provide.

Website Analytics

We use website analytics tools to collect anonymous data on website usage, such as the number of visitors, pages viewed, and time spent on the website. This data is used to improve the website and enhance the user experience.

Cookies

We use cookies to enhance the user experience, and for website analytics purposes. Cookies are small files that are stored on the user’s device and allow the website to remember the user’s preferences and settings.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or industry standards. We encourage clients to review this policy periodically for any changes.

Contact Information

If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact us at (646) 655-9667 or via the contact form.